Terms & Conditions

Acceptance of Terms

Welcome to Stepgrades Motor. These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing our website, placing an order, or purchasing any product from Stepgrades Motor, you agree to be legally bound by these Terms & Conditions. If you do not agree with any part of these terms, you should discontinue use of our website and services.

Eligibility

By using our website, you confirm that you are at least 18 years of age and have the legal authority to enter into binding agreements.

Products

Stepgrades Motor specialises in supplying authentic Japanese used engines, transmissions, and automotive parts.

While we make every effort to ensure product descriptions, photographs, specifications, and compatibility information are accurate, they are provided for general reference only and do not constitute a guarantee.

Customers are responsible for confirming product compatibility with their vehicle before placing an order.

Product Availability

All products are subject to availability.

We reserve the right to discontinue products, limit quantities, or refuse any order without prior notice where necessary.

Pricing

All prices displayed on our website are subject to change without prior notice.

Pricing errors may occasionally occur. If an incorrect price is identified after an order has been placed, we reserve the right to cancel or amend the order after notifying the customer.

Applicable taxes, shipping charges, customs fees, and other charges may be added during checkout where required.

Orders

Submission of an order does not constitute acceptance.

Orders become binding only after payment has been successfully processed and Stepgrades Motor confirms acceptance of the order.

We reserve the right to decline or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Pricing inaccuracies
  • Payment verification issues
  • Suspected fraud
  • Incorrect customer information
  • Legal or regulatory requirements

Payment

Payment must be received in full before an order is processed unless otherwise agreed in writing.

We accept approved payment methods displayed during checkout.

Orders may be delayed or cancelled if payment cannot be successfully authorised.

Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery dates are provided for convenience only and are not guaranteed.

Stepgrades Motor shall not be liable for delays caused by freight carriers, customs authorities, weather conditions, labour disputes, natural disasters, or other circumstances beyond our reasonable control.

Inspection Upon Delivery

Customers are responsible for inspecting all shipments immediately upon delivery.

Any visible shipping damage, shortages, or incorrect items should be reported before accepting delivery or noted on the carrier’s delivery receipt.

Failure to report shipping damage promptly may affect any claim with the shipping carrier.

Returns

Returns may only be accepted in accordance with our Returns & Refund Policy.

Products must not be installed, modified, or damaged if they are being returned.

Certain products may not be eligible for return due to their nature or condition.

Warranty

Warranty coverage, where applicable, is governed by our Warranty Policy.

Warranty protection applies only under the specific terms and conditions outlined in that policy.

Failure to follow installation requirements, maintenance procedures, or inspection guidelines may void any applicable warranty.

Vehicle Compatibility

Customers are solely responsible for confirming that the engine, transmission, or automotive part being purchased is compatible with their vehicle.

Stepgrades Motor cannot be held responsible for purchases made based on incorrect vehicle information supplied by the customer.

Installation

Professional installation by a qualified automotive technician is strongly recommended for all engines, transmissions, and major automotive components.

Improper installation may result in product failure and may void applicable warranty coverage.

Limitation of Liability

To the fullest extent permitted by applicable law, Stepgrades Motor shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website
  • Purchase of our products
  • Installation of products
  • Vehicle downtime
  • Loss of profits
  • Loss of business
  • Labour costs
  • Towing expenses
  • Rental vehicle expenses
  • Any other consequential losses

Our total liability shall not exceed the purchase price paid for the product giving rise to the claim.

Intellectual Property

All website content, including text, graphics, logos, images, product descriptions, designs, icons, and other materials, remains the exclusive property of Stepgrades Motor or its licensors.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Website Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to interfere with website security.
  • Upload malicious software or harmful code.
  • Attempt unauthorised access to our systems.
  • Copy or exploit website content without permission.

We reserve the right to restrict or terminate access for users who violate these Terms & Conditions.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected, stored, and used.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Stepgrades Motor does not endorse and is not responsible for the content, services, products, or privacy practices of third-party websites.

Force Majeure

Stepgrades Motor shall not be held liable for any delay or failure to perform its obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, labour disputes, transportation disruptions, cyber incidents, supplier shortages, or acts of war.

Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Any updates become effective immediately upon publication on this website.

Continued use of the website after changes are published constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state in which Stepgrades Motor conducts its business, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Stepgrades Motor

Address: 3901 W Kearney St, Lincoln, NE 68524, United States

Telephone: +1(308) 253-3384

WhatsApp: +1(308) 253-3384

Email: [email protected]

Website: www.stepgradesmotor.com